Industrial Spare Parts Sourcing & RFQ | Spare Parts Map logo
Last Updated: August 15, 2026

Privacy Policy

At Spare Parts Map ("we," "our," or "us"), accessible via sparepartsmap.com, protecting your privacy and ensuring the security of your personal and commercial data is fundamental to our B2B operations. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, request quotes (RFQ), or purchase industrial spare parts.

1. Information We Collect

We collect information required to facilitate business-to-business transactions, customer support, and order logistics.

A. Information You Provide Directly

  • Contact & Account Information: Name, job title, business email address, phone number, and company name.
  • Billing & Shipping Details: Corporate tax registration numbers, VAT IDs, billing addresses, and delivery destination details.
  • Inquiry & Order Data: Request for Quotation (RFQ) details, uploaded part lists, CAD files, purchase orders, and payment records.

B. Information Collected Automatically

  • Technical & Device Data: IP address, browser type, operating system, network host, and device identifiers.
  • Usage & Navigation Data: Pages viewed, search queries (including OEM part numbers and categories), referring URLs, and interaction duration.
  • Cookies & Tracking: Session identifiers and functional cookies necessary for site navigation and search indexing.

2. How We Use Your Information

We process your data for specific business purposes, including:

  • Order Processing & Fulfillment: Managing quotations, processing orders, arranging global logistics, and generating commercial invoices.
  • Customer Support & Technical Verification: Communicating regarding OEM cross-referencing, part compatibility, and warranty claims.
  • Platform Optimization: Enhancing search precision, catalog navigation, and user experience on sparepartsmap.com.
  • Legal & Regulatory Compliance: Fulfilling tax, customs, export compliance, and auditing obligations.
  • B2B Marketing Communications: Sending technical updates, catalog additions, or market insights (you may opt out at any time).

3. Legal Basis for Processing (GDPR Compliance)

If you are located within the European Economic Area (EEA), our legal grounds for processing your personal data include:

  • Contractual Necessity: Processing required to fulfill RFQs, execute sales contracts, or deliver ordered products.
  • Legitimate Interests: Operating a secure B2B e-commerce infrastructure, preventing fraud, and conducting commercial communications.
  • Legal Obligation: Compliance with European trade, customs, and financial record-keeping laws.
  • Consent: Where explicit permission has been granted for specific tracking or communications.

4. Information Sharing & Third Parties

We do not sell, rent, or trade your personal or business data. We share information only with trusted third parties essential for our operations:

  • Logistics & Freight Partners: Shipping carriers, freight forwarders, and customs brokers for order delivery.
  • Payment Processors & Financial Institutions: Secure payment gateways for processing transactions and credit verification.
  • IT Infrastructure & Analytics: Cloud hosting providers, database search indexers, and security services operating under strict data processing agreements.
  • Legal Authorities: Statutory bodies or customs offices when required by law or official regulatory requests.

5. International Data Transfers

As Spare Parts operates globally, your information may be transferred to and processed in countries outside your country of residence. For data transfers outside the EEA, we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs), to ensure your personal data remains protected.

6. Data Retention

We retain personal and commercial transaction data only as long as necessary to fulfill the purposes outlined in this policy, satisfy legal/tax requirements, or resolve contractual disputes. Standard commercial transaction records are retained in compliance with applicable statutory tax preservation laws.

7. Your Data Protection Rights

Under GDPR and applicable data protection regulations, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Request deletion of your personal data where legal retention rules do not apply.
  • Restriction & Objection: Restrict or object to the processing of your data under specific conditions.
  • Data Portability: Request transfer of your data to another controller in a structured format.

To exercise any of these rights, please contact our data privacy team at [email protected].

8. Security Measures

We implement industry-standard technical and organizational measures, including SSL/TLS encryption, secure server firewalls, and restricted administrative access protocols, to protect your data against unauthorized access, loss, or alteration.

9. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us: